General Terms & Conditions
Warranty
Jati & Kebon provides a 5 year warranty on aluminium frames, Sunbrella fabrics and Serge Ferrari Batyline slings. Jati & Kebon provides a 2 year warranty on teak (structural components, fittings and mechanisms) ropes, cushions, poufs, carpets, protection covers and table tops in ceramic, glass and HPL. 

The warranty covers material and manufacturing defects and is only valid for private use in non-public areas and under normal usage conditions recommended by the brand. 
 
The warranty does not cover defects caused by use in a commercial and collective environment, wear and tear from normal household use, incorrect installation, lack of maintenance, and negligence. 

Upon delivery of the goods by Jati & Kebon, the buyer is responsible for checking whether the order matches the invoice and whether there is any damage to the delivered goods. Any discrepancies or damage must be reported to the Seller within 24 hours of delivery. If the transport is not provided by Jati & Kebon, any defects resulting from transport cannot be claimed from us.

If the Buyer wishes to return a product, he must notify the Seller within 24 hours of delivery and obtain written confirmation from the Seller prior to returning the product. Returned products will be refused without prior return authorization.

Returned products will also only be accepted when returned in original or convenient packaging.

The warranty starts on the moment of first purchase by the end-consumer, as indicated by the date on the final invoice. 

The following materials are not covered by any warranty due to their specific characteristics: 

Teak: Wood is a natural material and can fade in coloration due to weather conditions. Also it can shrink, expand and cracks can become more intense. The natural oils in teak can cause stains on other materials such as cushion textiles. 

Aluminium, steel and stainless steel: Scratches and blemishes as a result of normal residential use, (internal) rust caused by condensation, accumulated water or abnormal environmental conditions, are not covered by warranty. 

Outdoor textiles: Textile colours may vary in production batches within a certain tolerance and such variations are not considered non-conformity of the product. Traces of normal residential use, minimal shrinkage and discoloration due to incorrect washing are not covered by the warranty. The carrying capacity of the cushion filling may reduce over time as well as wrinkle formation of the cushion cover. Both are considered the result of normal residential use. 

Ceramics and HPL: Stains from (sour) food, liquids, UV exposure caused by sunshine through glass and damage due to contact with hot materials are not covered by warranty. 

We advise to use our cleaning and maintenance products for a longer and better durability of your outdoor furniture. 

The supplier will judge the warranty claim. If the Supplier rejects the claim, he doesn’t owe any damages to the buyer, unless agreed otherwise. 

To claim this warranty, you must contact your dealer or retailer from whom you purchased the end product. For dealers, retailers, and trade partners: contact your Jati & Kebon sales or customer service representative. You must keep your proof of purchase to validate your warranty.

Protection of Copyright, Trademark and other Intellectual Property Rights
This Website, considered in its entirety, along with all material contained within it, is protected by laws on copyright and on other intellectual property rights. For further details, please see the information relating to copyright and trademarks indicated separately.
©Jati & Kebon. All rights reserved.
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.

Using images and technical drawings published by Jati & Kebon
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.

The images and technical drawings of Jati & Kebon products published on the website are protected by copyright and are proprietary items of Jati & Kebon. Jati & Kebon authorises the user to copy, download, edit, distribute or publish the images only for the envisaged Authorised Uses.
Authorised Uses
  • Images or technical drawings published on the Jati & Kebon website may be used for personal, non-commercial, educational and informative purposes only if the image is preserved intact as in the original and states the correct copyright regulations.
  • Authorised architects, designers and dealers may download and use the images on the website or the technical drawings to make their sales offers/quotations to the final customers through Jati & Kebon or through authorised dealers of Jati & Kebon products or for uses associated with training sessions or workshops. Hence, contents and images published on the website may be downloaded or printed only for an Authorised Use and if the contents are neither deleted nor modified, including copyright notes and trademarks.
  • Authorised dealers are requested to communicate with their contact person at Jati & Kebon's Customer Service to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Journalists are requested to communicate with Jati & Kebon Marketing & Communication Department to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Architects are requested to communicate with the contact person for architects to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online application form).
  • No other use of the images or technical drawings published on Jati & Kebon's website is allowed (i.e. printing, download, reproduction, distribution, presentation to the public, sales or other). Particularly in the case of Unauthorised Uses as here below:
Unauthorized Uses
  • This agreement does not envisage any assignment of rights to:
  • use images or technical drawings for advertising, publishing, promotional purposes or for other commercial applications (e.g. Point of Sale material), which always require Jati & Kebon's written authorisation 
  • granting a licence, selling, publishing or distributing one or more images or technical drawings or part of them;
  • allow downloading of images or technical drawings with the FTP protocol or a similar method; 
  • use the images or technical drawings for libellous, pornographic, child pornographic, fraudulent, illegal purposes; 
  • use the images or technical drawings in violation of copyright or privacy laws; 
  • use the images or technical drawings for any other purpose that is not specified in the section “Authorised Uses.” 
  • Any unauthorised use of images or technical drawings shall be a violation of copyright laws and authorises Jati & Kebon to defend its rights by pursuing the abovementioned violation, in compliance with current legal provisions.
Last updated on: 08 august 2024
General Terms & Conditions
Warranty
Jati & Kebon provides a 5 year warranty on aluminium frames, Sunbrella fabrics and Serge Ferrari Batyline slings. Jati & Kebon provides a 2 year warranty on teak (structural components, fittings and mechanisms) ropes, cushions, poufs, carpets, protection covers and table tops in ceramic, glass and HPL. 

The warranty covers material and manufacturing defects and is only valid for private use in non-public areas and under normal usage conditions recommended by the brand. 
 
The warranty does not cover defects caused by use in a commercial and collective environment, wear and tear from normal household use, incorrect installation, lack of maintenance, and negligence. 

Upon delivery of the goods by Jati & Kebon, the buyer is responsible for checking whether the order matches the invoice and whether there is any damage to the delivered goods. Any discrepancies or damage must be reported to the Seller within 24 hours of delivery. If the transport is not provided by Jati & Kebon, any defects resulting from transport cannot be claimed from us.

If the Buyer wishes to return a product, he must notify the Seller within 24 hours of delivery and obtain written confirmation from the Seller prior to returning the product. Returned products will be refused without prior return authorization.

Returned products will also only be accepted when returned in original or convenient packaging.

The warranty starts on the moment of first purchase by the end-consumer, as indicated by the date on the final invoice. 

The following materials are not covered by any warranty due to their specific characteristics: 

Teak: Wood is a natural material and can fade in coloration due to weather conditions. Also it can shrink, expand and cracks can become more intense. The natural oils in teak can cause stains on other materials such as cushion textiles. 

Aluminium, steel and stainless steel: Scratches and blemishes as a result of normal residential use, (internal) rust caused by condensation, accumulated water or abnormal environmental conditions, are not covered by warranty. 

Outdoor textiles: Textile colours may vary in production batches within a certain tolerance and such variations are not considered non-conformity of the product. Traces of normal residential use, minimal shrinkage and discoloration due to incorrect washing are not covered by the warranty. The carrying capacity of the cushion filling may reduce over time as well as wrinkle formation of the cushion cover. Both are considered the result of normal residential use. 

Ceramics and HPL: Stains from (sour) food, liquids, UV exposure caused by sunshine through glass and damage due to contact with hot materials are not covered by warranty. 

We advise to use our cleaning and maintenance products for a longer and better durability of your outdoor furniture. 

The supplier will judge the warranty claim. If the Supplier rejects the claim, he doesn’t owe any damages to the buyer, unless agreed otherwise. 

To claim this warranty, you must contact your dealer or retailer from whom you purchased the end product. For dealers, retailers, and trade partners: contact your Jati & Kebon sales or customer service representative. You must keep your proof of purchase to validate your warranty.

Protection of Copyright, Trademark and other Intellectual Property Rights
This Website, considered in its entirety, along with all material contained within it, is protected by laws on copyright and on other intellectual property rights. For further details, please see the information relating to copyright and trademarks indicated separately.
©Jati & Kebon. All rights reserved.
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.

Using images and technical drawings published by Jati & Kebon
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.

The images and technical drawings of Jati & Kebon products published on the website are protected by copyright and are proprietary items of Jati & Kebon. Jati & Kebon authorises the user to copy, download, edit, distribute or publish the images only for the envisaged Authorised Uses.
Authorised Uses
  • Images or technical drawings published on the Jati & Kebon website may be used for personal, non-commercial, educational and informative purposes only if the image is preserved intact as in the original and states the correct copyright regulations.
  • Authorised architects, designers and dealers may download and use the images on the website or the technical drawings to make their sales offers/quotations to the final customers through Jati & Kebon or through authorised dealers of Jati & Kebon products or for uses associated with training sessions or workshops. Hence, contents and images published on the website may be downloaded or printed only for an Authorised Use and if the contents are neither deleted nor modified, including copyright notes and trademarks.
  • Authorised dealers are requested to communicate with their contact person at Jati & Kebon's Customer Service to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Journalists are requested to communicate with Jati & Kebon Marketing & Communication Department to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Architects are requested to communicate with the contact person for architects to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online application form).
  • No other use of the images or technical drawings published on Jati & Kebon's website is allowed (i.e. printing, download, reproduction, distribution, presentation to the public, sales or other). Particularly in the case of Unauthorised Uses as here below:
Unauthorized Uses
  • This agreement does not envisage any assignment of rights to:
  • use images or technical drawings for advertising, publishing, promotional purposes or for other commercial applications (e.g. Point of Sale material), which always require Jati & Kebon's written authorisation 
  • granting a licence, selling, publishing or distributing one or more images or technical drawings or part of them;
  • allow downloading of images or technical drawings with the FTP protocol or a similar method; 
  • use the images or technical drawings for libellous, pornographic, child pornographic, fraudulent, illegal purposes; 
  • use the images or technical drawings in violation of copyright or privacy laws; 
  • use the images or technical drawings for any other purpose that is not specified in the section “Authorised Uses.” 
  • Any unauthorised use of images or technical drawings shall be a violation of copyright laws and authorises Jati & Kebon to defend its rights by pursuing the abovementioned violation, in compliance with current legal provisions.
Last updated on: 08 august 2024