General Terms & Conditions
Warranty
We stand behind all our materials with a comprehensive warranty, so you can enjoy your Jati & Kebon outdoor furniture with peace of mind.

We provide a 5-year limited warranty for all Jati & Kebon Furniture products, with the exception of cushions and protective covers, against manufacturing and material errors.

The warranty does not cover damage resulting from defective maintenance or inappropriate use, errors or deficiencies occurring due to normal, residential usage (wear and tear) or damage caused by misuse, incorrect assembly, incorrect cleaning methods, accidents and the like.

The day the product was bought at the official Jati & Kebon Furniture dealer is the day the warranty starts (date on final invoice).

Not covered by warranty
  • Lack of maintenance or the use of unsuitable products or instruments: no solvent can be used, nor any scraper or other instrument that may damage the surface.
  • Natural changes and properties of the material like wood textures.
  • Defects due to the aging and normal wear of the materials.
  • Discolouration or colours running, cracks, scratches or tears occurring in the coating due to usage.
  • The repair of damage or defects of the items resulting from accidents or negligence not attributable to Jati & Kebon Furniture or resulting from force majeure like lightning or unusual climatic or environmental conditions.
  • Soiling caused by animals.
  • Stains caused by chemical products such as sunscreen or other caustic products
  • Faulty assembly or handling by the user, the projection of various products, hanging objects on the fabric, falling objects, bumps, road accidents, vandalism, burns from cigarettes or other sources, fire.
If you are a consumer seeking warranty service, please contact the dealer or retailer from whom you purchased the end product. For dealers, retailers and trade partners: Please contact your Jati & Kebon sales or customer service representative for warranty claims.

Upon receiving your request, we will investigate the issue. If it complies with the warranty conditions, we will offer you a solution as soon as possible. For example, by sending missing parts, repairing damaged parts or replacing your purchased item. If your item is no longer available, we will look for a suitable solution.
Protection of Copyright, Trademark and other Intellectual Property Rights
This Website, considered in its entirety, along with all material contained within it, is protected by laws on copyright and on other intellectual property rights. For further details, please see the information relating to copyright and trademarks indicated separately.
©Jati & Kebon. All rights reserved.
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.


Using images and technical drawings published by Jati & Kebon
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.

The images and technical drawings of Jati & Kebon products published on the website are protected by copyright and are proprietary items of Jati & Kebon. Jati & Kebon authorises the user to copy, download, edit, distribute or publish the images only for the envisaged Authorised Uses.
Authorised Uses
  • Images or technical drawings published on the Jati & Kebon website may be used for personal, non-commercial, educational and informative purposes only if the image is preserved intact as in the original and states the correct copyright regulations.
  • Authorised architects, designers and dealers may download and use the images on the website or the technical drawings to make their sales offers/quotations to the final customers through Jati & Kebon or through authorised dealers of Jati & Kebon products or for uses associated with training sessions or workshops. Hence, contents and images published on the website may be downloaded or printed only for an Authorised Use and if the contents are neither deleted nor modified, including copyright notes and trademarks.
  • Authorised dealers are requested to communicate with their contact person at Jati & Kebon's Customer Service to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Journalists are requested to communicate with Jati & Kebon Marketing & Communication Department to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Architects are requested to communicate with the contact person for architects to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online application form).
  • No other use of the images or technical drawings published on Jati & Kebon's website is allowed (i.e. printing, download, reproduction, distribution, presentation to the public, sales or other). Particularly in the case of Unauthorised Uses as here below:
Unauthorized Uses
  • This agreement does not envisage any assignment of rights to:
  • use images or technical drawings for advertising, publishing, promotional purposes or for other commercial applications (e.g. Point of Sale material), which always require Jati & Kebon's written authorisation 
  • granting a licence, selling, publishing or distributing one or more images or technical drawings or part of them;
  • allow downloading of images or technical drawings with the FTP protocol or a similar method; 
  • use the images or technical drawings for libellous, pornographic, child pornographic, fraudulent, illegal purposes; 
  • use the images or technical drawings in violation of copyright or privacy laws; 
  • use the images or technical drawings for any other purpose that is not specified in the section “Authorised Uses.” 
  • Any unauthorised use of images or technical drawings shall be a violation of copyright laws and authorises Jati & Kebon to defend its rights by pursuing the abovementioned violation, in compliance with current legal provisions.
Last updated on: 01 march 2021
General Terms & Conditions
Warranty
We stand behind all our materials with a comprehensive warranty, so you can enjoy your Jati & Kebon outdoor furniture with peace of mind.

We provide a 5-year limited warranty for all Jati & Kebon Furniture products, with the exception of cushions and protective covers, against manufacturing and material errors.

The warranty does not cover damage resulting from defective maintenance or inappropriate use, errors or deficiencies occurring due to normal, residential usage (wear and tear) or damage caused by misuse, incorrect assembly, incorrect cleaning methods, accidents and the like.

The day the product was bought at the official Jati & Kebon Furniture dealer is the day the warranty starts (date on final invoice).

Not covered by warranty
  • Lack of maintenance or the use of unsuitable products or instruments: no solvent can be used, nor any scraper or other instrument that may damage the surface.
  • Natural changes and properties of the material like wood textures.
  • Defects due to the aging and normal wear of the materials.
  • Discolouration or colours running, cracks, scratches or tears occurring in the coating due to usage.
  • The repair of damage or defects of the items resulting from accidents or negligence not attributable to Jati & Kebon Furniture or resulting from force majeure like lightning or unusual climatic or environmental conditions.
  • Soiling caused by animals.
  • Stains caused by chemical products such as sunscreen or other caustic products
  • Faulty assembly or handling by the user, the projection of various products, hanging objects on the fabric, falling objects, bumps, road accidents, vandalism, burns from cigarettes or other sources, fire.
If you are a consumer seeking warranty service, please contact the dealer or retailer from whom you purchased the end product. For dealers, retailers and trade partners: Please contact your Jati & Kebon sales or customer service representative for warranty claims.

Upon receiving your request, we will investigate the issue. If it complies with the warranty conditions, we will offer you a solution as soon as possible. For example, by sending missing parts, repairing damaged parts or replacing your purchased item. If your item is no longer available, we will look for a suitable solution.
Protection of Copyright, Trademark and other Intellectual Property Rights
This Website, considered in its entirety, along with all material contained within it, is protected by laws on copyright and on other intellectual property rights. For further details, please see the information relating to copyright and trademarks indicated separately.
©Jati & Kebon. All rights reserved.
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.


Using images and technical drawings published by Jati & Kebon
This Website (hereafter, the “Website”), considered in its entirety, along with all material contained in it, is protected by laws on copyright, trademarks and/or other intellectual property rights. The aforementioned material is owned by Jati & Kebon, or by its subsidiary or associated companies, or its use is authorised by licensors. That material includes, merely by way of example, photographs, images, illustrations, text, video clips, sound recordings, drawings, logos, trademarks, distinctive marks known as trade dress or any other material contained in this Website, along with the software used to design and create the Website itself. All rights are reserved in all countries of the world.

The name and trademarks Jati & Kebon, the Jati & Kebon logos, the stylized JK letters, and all other characteristic marks linked to Jati & Kebon reproduced on the Website, whether registered or otherwise, are trademarks or service marks of Garden Consulting and Investment BV, Deinze, Belgium.

The material contained on the Website is presented only for the purposes of information or promotion. Use of the Website is permitted only for private, personal and non-commercial purposes. In addition, it is permitted to download or copy material from this Website solely for personal and non-commercial use; however, this does not grant you any right, ownership or interest over the downloaded or copied material or software. It is not permitted to reproduce (for purposes other than personal and non-commercial use), publish, transmit, distribute, display, remove, delete, update or in any other way modify the Website, the material contained in it or the respective software, along with creating works inspired by it, to sell it or to take part in its sale. Any other use of the material contained in this Website, including reproduction for purposes other than the use, modification, distribution or re-publication for personal and non-commercial use, without the prior written authorisation of Jati & Kebon, is strictly prohibited.

The images and technical drawings of Jati & Kebon products published on the website are protected by copyright and are proprietary items of Jati & Kebon. Jati & Kebon authorises the user to copy, download, edit, distribute or publish the images only for the envisaged Authorised Uses.
Authorised Uses
  • Images or technical drawings published on the Jati & Kebon website may be used for personal, non-commercial, educational and informative purposes only if the image is preserved intact as in the original and states the correct copyright regulations.
  • Authorised architects, designers and dealers may download and use the images on the website or the technical drawings to make their sales offers/quotations to the final customers through Jati & Kebon or through authorised dealers of Jati & Kebon products or for uses associated with training sessions or workshops. Hence, contents and images published on the website may be downloaded or printed only for an Authorised Use and if the contents are neither deleted nor modified, including copyright notes and trademarks.
  • Authorised dealers are requested to communicate with their contact person at Jati & Kebon's Customer Service to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Journalists are requested to communicate with Jati & Kebon Marketing & Communication Department to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online contact form).
  • Architects are requested to communicate with the contact person for architects to obtain a written authorisation to use the high-resolution images and/or other website contents that are copyright protected (this can be done by making use of the online application form).
  • No other use of the images or technical drawings published on Jati & Kebon's website is allowed (i.e. printing, download, reproduction, distribution, presentation to the public, sales or other). Particularly in the case of Unauthorised Uses as here below:
Unauthorized Uses
  • This agreement does not envisage any assignment of rights to:
  • use images or technical drawings for advertising, publishing, promotional purposes or for other commercial applications (e.g. Point of Sale material), which always require Jati & Kebon's written authorisation 
  • granting a licence, selling, publishing or distributing one or more images or technical drawings or part of them;
  • allow downloading of images or technical drawings with the FTP protocol or a similar method; 
  • use the images or technical drawings for libellous, pornographic, child pornographic, fraudulent, illegal purposes; 
  • use the images or technical drawings in violation of copyright or privacy laws; 
  • use the images or technical drawings for any other purpose that is not specified in the section “Authorised Uses.” 
  • Any unauthorised use of images or technical drawings shall be a violation of copyright laws and authorises Jati & Kebon to defend its rights by pursuing the abovementioned violation, in compliance with current legal provisions.
Last updated on: 01 march 2021